Request data deletion

You can request deletion of your Hosqi account or data associated with a connected Google, Facebook, Instagram, WhatsApp or other supported service.

1. Send your request

Email [email protected] from your account email with the subject “Hosqi data deletion request”. Include your workspace name, the connected service and whether you want to delete the connection’s data or close your account.

Do not include passwords, access tokens, verification codes or copies of private customer conversations.

2. Verify ownership and scope

We will confirm receipt and, where needed, ask you to verify ownership and identify the affected records. Shared workspaces and conversations may involve other members, so we confirm the scope before changing them.

3. Receive confirmation

We will explain what will be deleted and any information that must be retained for security, legal obligations or backup retention. We will confirm the outcome after processing the request.

Disconnecting a provider

You can revoke access through the connected provider’s account settings and disconnect channels in Hosqi. Revoking provider access prevents future authorized access; it does not by itself delete records already held in your workspace. Use the request process above to remove those records.

See the privacy policy for more information about data use.

Updated 23 September 2026