AI chatbot and shared inbox for business

Every customer conversationin one inbox, on autopilot

Hosqi brings WhatsApp, Telegram, Messenger and Instagram conversations into one shared inbox.Visual workflows and AI replies handle the routine — your team steps in whenever it matters.

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One inbox for every channel.One team on every conversation.

Messages from WhatsApp, Telegram, Messenger and Instagram land in one shared team inbox. Assign them, label them and reply together — with each contact's full history next to the chat.

Hosqi inbox with a full Telegram conversation and the chat list

Shared team inbox.

Assign conversations, add labels and notes, and filter by channel, status or teammate.

Take over anytime.

Pause the automation, answer yourself, then resume it or restart the flow for the next message.

Contacts and CRM.

Profiles, custom fields, consent and full history — plus a built-in CRM for leads and deals.

Hosqi contacts directory with tags and channels
Contacts, tags and segments
Hosqi CRM board with leads and deals by stage
Built-in Hosqi CRM

Automation that sounds like you.Built visually, run reliably.

Build your chatbot on a visual, no-code canvas, add AI where it helps, connect your calendar and CRM, and keep your team in control of every reply.

Hosqi visual workflow editor with a published booking flow
Hosqi workflow template gallery
Ready-made templates to start from
Hosqi overview with workspace totals and the list of workflows
Every workflow with its reply mode and status
CONVERSATION FLOW · LIVE
3 routes · 0 errors
TRIGGERNew messageWhatsApp · TelegramCONTACTProfile loadedfields + labelsWORKFLOWRouting replysteps + AIBookingAI answerTeam handoff
›
New message: "Hi, can I book a visit on Friday?"
FLOW RUNS TODAY
1,247
REPLY MODE
Hybrid
HANDOFFS
14
CHANNEL
WhatsApp

Visual workflows

Drag steps onto the canvas — messages with buttons, questions, conditions, delays, AI replies and CRM actions — or start from a template, then publish when it's ready.

Sequences
Next 7 days
12 queued
MonTueWedThuFriSatSun

Appointment reminder

24H BEFORE VISIT

LIVE

Welcome sequence

3 STEPS · NEW CONTACTS

LIVE

Feedback request

2 DAYS AFTER VISIT

LIVE
Consent checked before sendingDelays from 1 minute to 7 days

Message sequences

Schedule reminders and follow-ups as multi-step sequences that only reach contacts who agreed to receive them.

Reply modeSet per workflow
AI credit limitStop at the workspace limit
Human handoffPause automation on request

Replies under control

Choose steps only, AI or both for each workflow, with team roles, consent rules and AI credit limits.

Needs you

New WhatsApp message

Anna asked about Saturday slots

Needs a person

A customer asked to talk to someone

Reminder

Call Narek back about his X-ray

Booking request

Friday 15:00 · waiting for confirmation

Nothing slips through

Chats waiting for a person, reminders and favorites have their own queues, so your team always knows what's next.

See what's workingacross every conversation.

Track response rate, first-reply time, team workload and conversations by channel for the last 7, 30 or 90 days — and export the data whenever you need it.

Hosqi analytics: response rate and first-reply time

Simple plansthat grow with your team.

Every plan starts with a 7-day free trial, no card required. Prices are per month in US dollars, excluding VAT.

Start
$10/ month

For one person answering customers on one channel.

Start free trial
  • 1 user
  • 1 channel connection
  • 3 automations
  • 500 AI credits
  • 500 contacts
Grow
Best value
$29/ month

For small teams working across several channels.

Everything in Start, plus:

  • 3 users
  • 3 channels
  • 10 automations
  • 3,000 AI credits
  • 2,500 contacts
  • CRM pipeline
Business
$59/ month

For busy teams that take bookings and track results.

Start free trial

Everything in Grow, plus:

  • 5 users
  • All channels
  • 30 automations
  • 10,000 AI credits
  • 10,000 contacts
  • Bookings
  • Knowledge base
  • Analytics
Pro
$119/ month

For larger teams with a high volume of conversations.

Start free trial

Everything in Business, plus:

  • 10 users
  • Unlimited automations
  • 30,000 AI credits
  • 25,000 contacts
  • Priority support

7-day free trial on every plan

Try every feature of the plan you choose, without a card. The trial includes 200 AI credits.

Add-ons

  • Extra user — $8 / month
  • 5,000 extra AI credits — $5

Meta's WhatsApp messaging fees are paid separately.

Made for teamsthat live in their chats.

From clinics to online stores — turn repeated questions into workflows and keep your people for the conversations that need them.

A patient writes on WhatsApp late at night. Hosqi's booking chatbot offers free times from your calendar, collects the name and preferred slot and saves the booking — the front desk sees everything in the morning.

Booking assistant

WhatsApp · Google Calendar

Answers outside working hours

Every request with the full contact history

Order questions arrive on Messenger and Telegram at the same time. A ready-made menu answers delivery, size and price questions instantly, and anything unusual goes straight to an operator.

Order support

Messenger · Telegram

Common questions answered instantly

Tricky cases handed to a person

Questions and answersabout Hosqi.

What is Hosqi?

Hosqi is a shared inbox and chatbot platform for businesses. It brings WhatsApp, Telegram, Messenger and Instagram conversations into one place, answers routine questions with visual workflows and AI, and lets your team take over at any moment.

How does the WhatsApp chatbot work?

You connect your WhatsApp number and build a workflow from messages, buttons, questions, conditions and AI replies. The chatbot answers around the clock, saves the answers to the contact's profile and hands the conversation to your team when a person is needed.

Do I need to know how to code?

No. Workflows are built on a visual canvas, and you can start from a ready-made template and change the texts, buttons and steps.

Can my team reply instead of the bot?

Yes. Anyone on your team can take over a conversation in the inbox. Replying pauses the automation for that chat, and you can resume it or restart the workflow later.

Is there a free trial?

Yes. Every plan starts with a 7-day free trial without a card. You can try every feature of the plan you choose, and the trial includes 200 AI credits.

What are AI credits?

AI replies and the workflow assistant use credits. Fixed messages, buttons and other steps without AI don't use credits.

Which channels can I connect?

WhatsApp, Telegram, Facebook Messenger and Instagram. The number of channels depends on your plan: 1 on Start, 3 on Grow and all channels on Business and Pro.

Is Hosqi available in Armenian?

Yes. The Hosqi workspace and this website work in Armenian and English, and each team member can choose their own language.

Who pays WhatsApp's messaging fees?

Meta charges its WhatsApp messaging fees separately; they are not included in the price of a Hosqi plan.

Stop typing the same answers.Let Hosqi handle the routine.

Connect your channels, publish your first workflow and give your team one place for every customer.

Request a demo