Answer every Instagram DM, even the 11 p.m. ones
Connect your Instagram professional account and handle Direct messages from the same inbox as WhatsApp and Telegram. Workflows and AI answer prices and availability; your team handles the rest.
- Professional accounts
- Workflows and AI replies
- Same inbox as your other channels
- Hi! How much is a gel manicure? 💅
- HosqiGel manicure is 9,000 AMD, about 75 minutes. Want to see free times?
- HosqiTomorrow we have 12:00 and 18:30.
Stop answering DMs from your phone
Instagram conversations appear next to WhatsApp, Messenger and Telegram. Your team sees who replied, adds notes and labels, and never misses a message buried in the app's requests folder.
- DMs alongside every other channel
- Assign and label conversations
- Contact photos and history
Turn DMs into bookings and leads
Instant answers
Reply to prices, opening hours and availability with buttons or AI.
Bookings in the chat
Offer free times from your calendar and confirm the visit.
Leads in the CRM
Save the customer and their request as a lead or deal.
Handoff to your team
When a person is needed, the chat waits for your team with full context.
What you need
Instagram allows business tools only for professional accounts.
- An Instagram business or creator (professional) account
- A Facebook Page linked to that account
- “Allow access to messages” turned on in the Instagram app
- A Hosqi workspace (the trial is enough)
Instagram questions
Can Hosqi reply to Instagram comments?
Comment automation is being reviewed by Meta and is not generally available yet. Direct messages work today.
Does it work with a personal Instagram account?
No. Instagram's messaging API is only available for professional (business or creator) accounts. Switching is free in the Instagram app.
Can I use the same workflow on Instagram and WhatsApp?
Yes. Workflows run on every connected channel, so one booking or FAQ flow can answer on both.
Keep exploring
Make every DM count
Connect your Instagram professional account and answer customers from one shared inbox.