WhatsApp chatbot and shared inbox for small business
Every customer chat in one inbox, answered on time
Hosqi brings WhatsApp, Instagram, Messenger and Telegram into one shared inbox. No-code workflows and AI answer routine questions and book visits — your team steps in when it matters.
One inbox for every channel.One team on every conversation.
Messages from WhatsApp, Telegram, Messenger and Instagram land in one shared team inbox. Assign them, label them and reply together — with each contact's full history next to the chat.
Shared team inbox.
Assign conversations, add labels and notes, and filter by channel, status or teammate.
Take over anytime.
Pause the automation, answer yourself, then resume it or restart the flow for the next message.
Contacts and CRM.
Profiles, custom fields, consent and full history — plus a built-in CRM for leads and deals.
Automation that sounds like you.Built visually, run reliably.
Build your chatbot on a visual, no-code canvas, add AI where it helps, connect your calendar and CRM, and keep your team in control of every reply.
Visual workflows
Drag steps onto the canvas — messages with buttons, questions, conditions, delays, AI replies and CRM actions — or start from a template, then publish when it's ready.
Appointment reminder
24H BEFORE VISIT
Welcome sequence
3 STEPS · NEW CONTACTS
Feedback request
2 DAYS AFTER VISIT
Message sequences
Schedule reminders and follow-ups as multi-step sequences that only reach contacts who agreed to receive them.
Replies under control
Choose fixed steps, or steps with AI, for each workflow — with team roles, consent rules and AI credit limits.
New WhatsApp message
Anna asked about Saturday slots
Needs a person
A customer asked to talk to someone
Reminder
Call Narek back about his X-ray
Booking request
Friday 15:00 · waiting for confirmation
Nothing slips through
Chats waiting for a person, reminders and favorites have their own queues, so your team always knows what's next.
See what's workingacross every conversation.
Track response rate, first-reply time, team workload and conversations by channel for the last 7, 30 or 90 days — and export the data whenever you need it.
Simple plansthat grow with your team.
Every plan starts with a 7-day free trial, no card required. Prices are per month in US dollars.
- 1 user
- 3 channels
- 3 active automations
- 1,000 AI credits a month
- 500 contacts
- CRM pipeline
- Knowledge base
Everything in Start, plus:
- 3 users
- 10 active automations
- 3,000 AI credits a month
- 2,500 contacts
- Bookings page
- Analytics
Everything in Grow, plus:
- 5 users
- Up to 20 channels
- 30 active automations
- 10,000 AI credits a month
- 10,000 contacts
Everything in Business, plus:
- 10 users
- Up to 20 channels
- Unlimited automations
- 30,000 AI credits a month
- 25,000 contacts
- Priority support
7-day free trial, no card
The trial starts when you connect your first channel. It includes up to 3 channels, 200 AI credits and up to 1,000 automated messages. Your workspace always shows the current limits.
Add-ons
- 5,000 extra AI credits — $5 (valid for 12 months)
WhatsApp messaging fees are charged by Meta separately and are not part of the plan price.
Made for teamsthat live in their chats.
Adapt Hosqi to your business, whatever your industry. These two examples show how the same tools can fit different ways of working.
A patient writes on WhatsApp late at night. Hosqi's booking chatbot offers free times from your calendar, collects the name and preferred slot and saves the booking — the front desk sees everything in the morning.
Booking assistant
WhatsApp · Google Calendar
Answers outside working hours
Every request with the full contact history
Order questions arrive on Messenger and Telegram at the same time. A ready-made menu answers delivery, size and price questions instantly, and anything unusual goes straight to an operator.
Order support
Messenger · Telegram
Common questions answered instantly
Tricky cases handed to a person
Questions and answersabout Hosqi.
Still have a question?Contact us
What is Hosqi?
Hosqi is a shared inbox and chatbot platform for businesses. It brings WhatsApp, Telegram, Messenger and Instagram conversations into one place, answers routine questions with visual workflows and AI, and lets your team take over at any moment.
How does the WhatsApp chatbot work?
You connect your WhatsApp number and build a workflow from messages, buttons, questions, conditions and AI replies. The chatbot answers around the clock, saves the answers to the contact's profile and hands the conversation to your team when a person is needed.
Do I need to know how to code?
No. Workflows are built on a visual canvas, and you can start from a ready-made template and change the texts, buttons and steps.
Can my team reply instead of the bot?
Yes. Anyone on your team can take over a conversation in the inbox. Replying pauses the automation for that chat, and you can resume it or restart the workflow later.
Is there a free trial?
Yes. Every plan starts with a 7-day free trial without a card. During the trial you can connect up to 3 channels and use 200 AI credits; your workspace shows the current limits.
What are AI credits?
AI replies and Builder AI use credits. Fixed messages, buttons and other steps without AI don't use credits. Credits renew every month.
Which channels can I connect?
WhatsApp, Telegram, Facebook Messenger and Instagram. The number of channel connections depends on your plan: 3 on Start and Grow and up to 20 on Business and Pro.
Is Hosqi available in Armenian?
Yes. The Hosqi workspace works in Armenian and English, and each team member can choose their own language. This website is also available in Hebrew.
Who pays WhatsApp's messaging fees?
Meta charges its WhatsApp messaging fees separately; they are not included in the price of a Hosqi plan.
Stop typing the same answers.Let Hosqi handle the routine.
Connect your channels, publish your first workflow and give your team one place for every customer.